FAQ

Frequently asked
questions

Everything you need to know about Silker AI

Silker runs as a reverse proxy in front of your application. Deploy the Docker container, point traffic to the proxy instead of directly to your app, and you're protected. No code changes required. Works with any language and framework. We also offer an optional SDK for deeper integration if you prefer.
We detect and prevent OWASP Top 10 vulnerabilities including SQL injection, XSS, CSRF, path traversal, SSRF, and more. Our AI also identifies anomalous behavior, bot attacks, data leakage, malicious file uploads, and zero-day exploits using pattern recognition and behavioral analysis.
No. The proxy adds minimal latency (typically under 10ms per request). We use an efficient Go-based proxy and optional edge deployment (Cloudflare Workers) to keep overhead low while maintaining full request and response inspection.
Yes. While Silker AI comes with smart defaults, you can configure custom rules, whitelist trusted IPs, adjust sensitivity levels, and define specific threat response actions through our dashboard. Enterprise plans include dedicated security consultations to tailor rules to your needs.
By default, Silker AI blocks the malicious request and logs the incident. You receive real-time alerts via Slack, email, or webhook. For certain vulnerability types, our auto-fix feature can apply patches automatically. All actions are configurable based on threat severity.
We take privacy seriously. Silker AI analyzes requests in real-time at the edge and doesn't store request payloads unless explicitly configured for forensics. Metadata (threat logs, analytics) is encrypted and stored in SOC 2 compliant infrastructure. We're GDPR and HIPAA compliant.
The proxy works with any web application regardless of language or framework. Deploy via Docker, Kubernetes, or Cloudflare Workers. Your app can be Node.js, Python, Go, Java, PHP, Ruby, or anything else. We protect the traffic; we don't need to know your stack.
Yes. Your app stays on Vercel. Run the Silker proxy on Railway, Fly.io, or Render (one Docker container). Set SILKER_TARGET to your Vercel URL (e.g. https://your-app.vercel.app). Point your custom domain to the proxy instead of Vercel. Traffic flows: user → proxy → your Vercel app. No code changes to your Vercel project.
Yes! Our Starter plan is free forever for small projects (up to 10K requests/month). It includes real-time threat detection and basic auto-fixes. No credit card required. Upgrade to Pro or Enterprise anytime for advanced features and higher limits.
Pro plan pricing is per app ($49/month or $39/month annually). Enterprise plans offer unlimited apps with custom pricing based on your total request volume and support needs. Contact our sales team for a tailored quote.
Starter plan includes community support (Discord, documentation). Pro plan gets priority email support with 24-hour response time. Enterprise includes dedicated Slack channel, phone support, and a security team for incident response and compliance consulting.

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